A big thank you is due to all those who attended the very first CMCA(UK) Client Forum early in October. The event was a great opportunity to bring together a number of clients to discuss common Obsolescence Management challenges and potential solutions.
Delivering customer satisfaction is our number one priority and it’s therefore essential that we understand our client’s obsolescence support needs to enable us to continually develop innovative and progressive solutions. With this in mind, one of the aims of the forum was to share what CMCA(UK) is doing to help mitigate the obsolescence risk and to explain the resources and processes we employ in doing so. The forum was also a great opportunity for us to provide an insight into new products and services on our horizon. Of equal importance was the chance to share best practice, personal experience and innovation to holistically overcome the challenges met when dealing with obsolescence.
We hope that everyone who attended found the event thought-provoking and useful and a special thanks goes to our guest speakers Phil Scrancher of ATIL and Colin Eaton of Rolls-Royce.