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Customer Satisfaction Questionnaire

We would be very grateful if you would spare a few minutes to complete our Customer Satisfaction Questionnaire, the results of which will aid us in ensuring that our standards of customer care exceed your expectations.

All information will be kept in confidence and used for internal purposes only.

Please enter your details:

Your Name*

Organisation*

e-mail address*

Telephone Number*


and your comments:

From the drop down boxes, please indicate your degree of satisfacion,
where 1 = Excellent, 2= Good, 3 = Poor and 4 = Unacceptable. Any additional comments may be added in the boxes provided.

Responsiveness ....

How do you rate our responsiveness in dealing with you?

Comments/Suggestions


Professionalism ....

How do you rate our professionalism towards you?

Comments/Suggestions


Service and Product Quality....

How do you rate our products and services and did they meet your expectations?

Comments/Suggestions


Delivery ....

How did you rate our delivery on time performance?

Comments/Suggestions


Competitiveness ....

How do you rate the competitiveness of our products and services and do they represent good value?

Comments/Suggestions


Quality ....

How do you rate our approach to our Quality Management to ensure customer satisfaction?

Comments/Suggestions


Overall ....

What is your overall opinion of CMCA(UK)?

Comments/Suggestions


Please add any additional comments here ....

* mandatory fields